C-Agents

A technology and business services company, C-Agents has 12 open positions in Ireland — Dublin (9) and Limerick (3). C-Agents provides customer service, technical support, and business process outsourcing (BPO) services, helping companies manage their customer interactions and back-office operations efficiently.

Hiring covers customer service, technical support, team leadership, quality assurance, and operations management roles across the company's Dublin and Limerick contact centres. C-Agents serves clients across multiple industries, providing both voice and digital customer engagement services.

The seniority profile includes mid-level customer service and support positions alongside management and quality assurance roles. Key requirements include strong communication skills, customer service experience, relevant language skills for European markets, and — for management roles — experience in contact centre or BPO operations.

C-Agents' dual-city presence in Dublin and Limerick provides customer service career opportunities across two of Ireland's main employment centres. The BPO and customer service sector in Ireland has grown significantly, driven by multinationals choosing Ireland as their EMEA customer support base.

For customer service, team leadership, and operations professionals in Dublin and Limerick, C-Agents offers careers in a growing Irish services company. The company provides competitive customer service sector compensation, training and development opportunities, and clear career progression from frontline agent through to team lead and operations management positions. The contact centre and BPO sector is one of the largest employers of non-technical professionals in Ireland's cities, and C-Agents' Irish ownership distinguishes it from the larger multinational outsorcers. For professionals seeking customer-facing roles with progression potential, C-Agents provides a structured environment with diverse client exposure and the stability of an established Irish operator.