Intercom

As one of Ireland's most successful homegrown technology companies, jobs at Intercom offer a unique opportunity to work for a firm that is currently redefining itself as an AI Customer Service company. With 80 active jobs listed, their hiring activity is robust and centered primarily at their stunning headquarters at 124 St Stephen's Green in Dublin 2. This central location serves as the heart of their global operations, where they are aggressively building out the next generation of AI-enhanced support tools within the Intercom Customer Service Suite.

What kind of roles are available at Intercom? The majority of their current openings are within Engineering, which boasts 20 open positions. These include high-impact roles such as Senior Engineering Manager - Team Billing, Senior Software Engineer, and Senior or Staff Software Engineer for Data Infrastructure. Beyond the technical core, Intercom is also hiring significantly in Sales, Information Technology, and Product Management, alongside smaller but critical teams in Research, Art / Creative, and Support. This diverse mix shows that while they are an engineering-led company, they are scaling their entire business infrastructure in Dublin.

The key skills you'll need for jobs at Intercom revolve around building scalable, reliable systems, particularly with an emphasis on Data Infrastructure and AI integration. Candidates looking at engineering roles should be prepared to work on complex billing systems and data-rich environments that power their automated service tools. For those in the Product Management and Design tracks, a focus on "capturing the imagination of new and potential developers" is a key part of their mission. Their seniority breakdown is weighted towards experienced professionals, which is typical for a company tackling the complex challenges of modern AI support.

Where does Intercom have offices? Their presence is firmly rooted in Dublin, specifically at St Stephen's Green, making them a prime choice for professionals who want to work in the city's tech core. Whether you are interested in Finance, Human Resources, or Accounting, there are specialized roles that support their 80 active listings. By focusing on jobs at Intercom, you are applying to a company that combines the agility of a startup with the scale of a global leader in the AI customer service space, all while maintaining its distinctive Irish roots and culture.