Omni

A leading technology company providing unified customer engagement and support solutions, Omni has 3 open positions based in Dublin. Omni provides a comprehensive, omnichannel platform that helps businesses manage their customer interactions across all digital channels — including messaging, social media, and email — through its proprietary communication engine and unified customer data profiles, enabling organizations to deliver consistent and personalized customer experiences at scale.

Hiring covers software engineering, technical operations, and customer support functions. Omni's Dublin office is a key technical and strategic hub for its European operations, housing the engineering and support teams that work on the development and optimization of its high-performance communication platform and unified data architectures.

The seniority profile includes mid-level and senior technology and professional positions. Key skills include software engineering (Go, Python, React), cloud infrastructure (AWS/Azure), customer engagement strategy, data analytics, and technical support excellence. For engineering roles, experience in building high-scale, real-time communication systems and a deep understanding of the modern, international customer experience landscape are particularly valued.

Omni distinguishes itself through its focus on "Seamless Customer Engagement," providing a platform that reduces the operational complexity of managing multiple communication channels. The company's growth has been fueled by the rapid expansion of digital commerce and its reputation for helping brands build more flexible and personalized customer relationships.

For software engineers, technical specialist, and customer support professionals in Dublin, Omni offers careers with an innovative technology company at the heart of the digital economy. The company provides competitive compensation, comprehensive benefits, and the opportunity to work on platforms that are used by some of the world's most successful consumer brands. Joining Omni means being part of a team dedicated to excellence and committed to building a more connected and efficient future for customer experience.