Smartbox

For professionals in product management, content automation, customer analytics, marketing project management, and multilingual content, exploring jobs at Smartbox in Ireland offers a creative set of opportunities at Europe's leading experience gift company. Smartbox currently lists 5 active positions, all based at its Dublin headquarters.

What kind of roles are available at Smartbox? The openings span product, engineering, analytics, marketing, and content — reflecting the company's transformation from a traditional gift box retailer into a technology-driven experience platform. A Senior Product Manager leads an ambitious roadmap focused on automation and optimisation of customer acquisition, portfolio management, and sales processes, with a particular emphasis on AI and LLM-powered solutions integrated with Salesforce. A Content Automation Engineer builds lightweight, high-impact automations connecting internal data sources (PIM, DAM) with AI models (OpenAI, Anthropic, Midjourney APIs), developing internal tools and automated social media data feeds — a "ship to learn" role that bridges data, AI, and marketing channels. A Senior Customer Analytics and Insights Specialist develops models for customer behaviour, pricing sensitivity, churn, and lifetime value, segmenting the customer base to inform targeted CRM strategies and designing A/B tests to optimise promotions and engagement. A Senior Marketing Project Manager operates with the rigour of a creative agency PM, owning intake, prioritisation, and end-to-end delivery of campaigns, product launches, and content production across multiple markets. A French Content Specialist creates and localises engaging content for French-speaking markets, collaborating with eCommerce, CRM, and tech teams.

Where does Smartbox hire in Ireland? All 5 positions are based in Dublin. Smartbox Group is present in 11 countries, employs over 700 people across Europe, and works with more than 40,000 trusted partners including hotels, restaurants, wellness centres, and outdoor activity providers. With nearly 15,000 different products across stays, wellness, adventure, and gastronomy, Smartbox offers professionals the chance to work at the intersection of technology, consumer experience, and European lifestyle brands.