SolarWinds

For customer success managers, community specialists, and SaaS renewal sales professionals, exploring jobs at SolarWinds in Ireland offers a set of customer-facing opportunities at one of the world's most recognised IT management software companies. SolarWinds currently lists 3 active positions, all based in Cork.

What kind of roles are available at SolarWinds? The openings span community engagement, customer success, and renewal sales. A Community Specialist supports the day-to-day operations of THWACK, SolarWinds' award-winning customer community, handling content moderation, member support, programme coordination (weekly pulse checks, monthly missions, community store fulfilment), and event logistics — an execution-focused role ideal for someone passionate about online communities and customer advocacy. A Customer Success Manager drives retention across a portfolio of accounts, leading product adoption, delivering value-focused business reviews, and proactively identifying risks and expansion opportunities. An Associate Customer Renewal Sales Specialist manages a high volume of SaaS renewals, working with customers to resolve issues, communicate the SolarWinds value proposition, and drive renewal and conversion opportunities through disciplined funnel management.

Where does SolarWinds hire in Ireland? All 3 positions are based in Cork, with the company's Irish headquarters at 3 Burlington Road, Dublin 4. SolarWinds is a leading provider of simple, powerful, and secure IT management software, serving hundreds of thousands of organisations worldwide. The company describes itself as "people-first," hiring based on attitude, competency, and commitment. For customer-facing professionals seeking careers in B2B SaaS — whether in community management, customer success, or renewal sales — SolarWinds' Cork office offers a collaborative environment within a globally established technology company.