Stadium and Events Duty Manager

Company Description

Title: Stadium and Events Duty Manager 

Location: The Marina, Ballintemple, Cork, Ireland

Salary: Negotiable Depending on Experience

Hours: 40 Hours per week

Benefits:

• 20 days holiday increasing with length of service
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Discounts available on our Perxbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Stadium and Events Duty Manager who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Stadium and Events Duty Manager who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

We're looking for an enthusiastic and detail-oriented Stadium and Events Duty Manager to join our dynamic team in Cork, Ireland. In this role, you'll be instrumental in delivering exceptional food service experiences while supporting our catering operations. You'll work alongside a collaborative team to ensure every guest receives outstanding service and attention, contributing to the smooth execution of events and dining experiences.

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression; that’s why we’re looking for a Stadium and Events Duty Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe it is our people who set us apart. That’s why, as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development through ongoing training to ensure you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance because we believe people excel when they are given the space to take care of themselves.

If you are someone who thrives on delivering extraordinary experiences and loves inspiring a harmonious, collaborative team, we would love to hear from you.

As Stadium and Events Duty Manager , you will oversee daily operations, health and safety, and event execution within a sports facility. This role involves supervising staff, managing event logistics, ensuring high-quality customer service at scale, and liaising with stakeholders for events ranging from local matches to international competitions and corporate or social gatherings.

Key Responsibilities

• Operational Management: Oversee daily operations, preventative maintenance (PPM), and uphold cleaning standards.
• Event Coordination: Plan and deliver events, including pre-event preparation, and post-event evaluation.
• Health, Safety, and Compliance: Ensure compliance with H&S legislation, manage risk assessments.
• Team Leadership: Supervise, train, and roster staff.
• Customer Experience & Sales: Handle enquiries and complaints and actively promote facility services.
• Financial Duties: Reconcile cash and assist with budget management.

Qualifications

• Education: Ideal but not essential, a 3rd-level degree in sports management, hospitality, or a related field.
• Experience: Generally, 1-2 years of experience in facility or event management.
• Skills: Strong communication, leadership, and IT abilities, with the capacity to work effectively under pressure.

Working Conditions

• Flexibility: Be prepared to work a roster that includes evenings, weekends, and holidays.
• Environment: Work in both indoor and outdoor stadium settings.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.