HR Service Delivery Associate Hebrew - CL12

General Information Position: PSD - People Service Delivery Location: office in Ballsbridge, D4 Contract: Full-time role 40 hours per week. For internal applicants, the type of contract will remain unchanged. Work Hours: Monday to Friday, 9 am - 6pm (bank holidays OFF). Hybrid (3 WFO, 2 WFH) following ramp-up period and performance-based. ** Kindly be informed that sponsorship is not available for this position. A valid Full-time work permit is mandatory for us to proceed with your application. Kindly read carefully the paragraph in red before applying to the role. Our global policy 500 related to internal transfers via Careers Marketplace has recently been updated. If you apply for an internal job at a higher level and are selected to join the team, you will be offered the job at your current level (no change in the level or salary). You will be considered for promotion at the next eligible promotion period. Although you won’t be promoted at the time you transfer, you still have the opportunity to move into the new role, demonstrate your abilities and expand your skills — which will best position for promotion at the next eligible promotion period. DESCRIPTION: This position is responsible for assisting with preparing, processing, filing and follow up stages of Accenture s Client HR procedures including, Exits, Transfers, Leaves, Right to work, Onboarding, as well as other processes. Key Responsibilities Handle inbound employee cross functional teams inquiries. Providing Customer Service to Client s employees, using Salesforce CRM. Preparing, processing and or updating employee s records related to transferring, Leaves, and terminating as well as other HR related processes in Workday, Salesforce and other client s systems. Explaining Client s HR policies, procedures, related to transferring, Leaves, and terminating, to new and existing employees. Maintaining computer system by updating and entering data. Compiling reports and spreadsheets and preparing spreadsheets Assisting with exist, Leaves and Transfers meetings with Client s employees Attend team meetings and trainings as needed Work on miscellaneous projects as instructed. Knowledge, skills abilities Candidates must be able to demonstrate a number of proficiencies that are essential to the position, which include Must be adept at problem solving, including being able to identify issues and resolve programs in a timely manner Must possess strong interpersonal skills Must be able to communicate clearly, both written and orally, as to connect with employees, members of the Client s HR management team, and in group presentations and meetings Must be able to optimally read and interpret information, present numerical data in an inventive manner, and expertly capture and analyse information Must be able to prioritize and plan work activities as to use time efficiently Must be organized, accurate, detailed, and able to supervise work for quality Must be conscientious, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback. NCLUSION AND DIVERSITY We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace. Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at accessIErecruitment@accenture.com. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.