National Account Manager

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. 

Overview

Shape your future at ALS. At ALS, we encourage you to dream big. We want you to have the opportunity to create your own career pathway that will expand and develop your skills to grow a diverse and fulfilling career at ALS.

As National Account Manager, you will be the senior commercial lead for ALS Environmental in Ireland, acting as the primary escalation point and strategic contact for key clients across Environmental Water & Land markets. You’ll protect and grow existing high-value accounts, identify organic growth opportunities, and support new business development in line with ALS revenue, EBIT and ROS targets.

Location: Dublin

Hours: Full time, permanent Monday to Friday
Reporting to: Sarah Middleton, Commercial Manager

The day-to-day

In this role, you will:

• Lead key client relationships across Ireland, building strong multi-level stakeholder networks.
• Act as the senior escalation point for commercially/operationally significant issues, ensuring timely resolution.
• Run regular client meetings and service reviews to protect performance and uncover opportunities.
• Deliver structured key account plans, focused on retention, growth and profitability (ROS).
• Identify and execute organic growth opportunities within existing accounts (expanded scope, increased share of spend, deeper partnerships).
• Lead tenders/bids and complex commercial opportunities, ensuring high-quality submissions.
• Own pricing for new opportunities and major projects, aligned to EBIT/ROS targets.
• Maintain oversight of contract costs and performance.
• Represent ALS externally and stay current on relevant regulations, market trends and testing innovations.
• Partner with sales, commercial and operational teams to grow ALS Environmental’s Irish Water & Land business.

The essentials

We’re looking for a confident communicator and senior relationship builder with strong commercial discipline. You’ll be comfortable operating at all levels from technical discussions through to commercial negotiation and escalation management.

You will also bring:

• Proven experience in senior account management / key account management / national account management within a technical B2B environment (ideally environmental testing, analytical services or closely related sectors).
• A track record of protecting and growing high-value accounts through structured account planning and stakeholder management.
• Strong commercial acumen, including pricing, tendering, margin/ROS focus and contract performance management.
• Experience leading cross-functional account activity with sales, commercial and operational teams.
• Strong written and verbal communication skills, with the credibility to engage senior client stakeholders.
• A proactive, resilient and collaborative approach, with strong ownership and follow-through.

Benefits:

• Annual leave starting at 21 days, increasing with length of service
• Healthcare after 2 years
• Service Awards
• Employee Assistance Programme

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. 

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.