Programme Lead - Operational Transformation
Description
About us:
Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.
Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.
Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and Al-delivered by teams with deep aviation domain expertise.
Our goal is to maximize airlines' operational efficiency by optimizing resource use, reduce costs and increase customer experience and satisfaction.
We're hiring an experienced Programme Lead to drive the successful delivery of a large-scale operational transformation programme within a complex, customer-facing environment. This role will lead the end-to-end delivery, integration, and adoption of multiple transformation workstreams spanning digital operations, self-service technologies, frontline tooling, and process redesign.
The successful candidate will combine strong programme delivery expertise with hands-on organisational change leadership, ensuring new capabilities are delivered safely, adopted effectively, and embedded successfully across operational teams in a live, fast-paced environment.
Please note: this role operates on a hybrid working mode, with 2 days per week onsite in North Dublin.
Key responsibilities & duties include:
Programme Leadership & Governance:
- Lead the end-to-end delivery of a complex, multi-stream transformation programme
- Establish and maintain integrated programme plans aligned to business priorities and funding
- Drive programme governance, including Steering Committees and executive reporting
- Act as the central point of accountability for programme delivery, risks and overall health
Business Programme Management:
- Translate strategic objectives into delivery-ready roadmaps and actionable plans
- Manage programme financials, benefits tracking, and value realisation
- Oversee dependencies, risks and delivery trade-offs within a live operational environment
- Coordinate internal teams and third-party suppliers to ensure delivery milestones are achieved
Operational Change & Adoption:
- Lead the overall change and adoption strategy across the programme
- Ensure change management activities are embedded into programme delivery plans
- Drive stakeholder engagement across operational, technology, and business teams
- Support employee consultation and engagement activities where required
Operational Readiness & Transition:
- Own operational readiness, cutover and transition planning
- Ensure technology and process changes translate into operational capability
- Oversee go-live activities, hypercare support, and post-implementation stabilisation
- Monitor adoption, performance, and business outcomes following deployment
Stakeholder & Supplier Management:
- Build trusted relationships with senior stakeholders and operational leaders
- Resolve cross-functional delivery and prioritisation challenges
- Coordinate effectively across suppliers, technology teams, and operational functions
Required Experience:
- 10+ years experience leading large-scale business or operational transformation programmes in complex environments
- Strong track record managing multi-stream delivery programmes and third-party suppliers
- Deep organisational change management and transformation delivery capability
- Excellent stakeholder management skills, with the ability to influence at senior and frontline levels
- Strong executive communication and reporting skills
- Experience operating within fast-paced, operational or regulated environments
- Ability to balance transformation delivery with business continuity requirements
Desirable Experience:
- Experience within aviation, logistics, transport, infrastructure or similarly operational industries
- Organisational change qualifications or certifications
- Experience delivering technology-enabled operational transformation programmes
What’s in it for you:
- An opportunity to join a fast-growing company
- Options for career advancement
- Learning and development opportunities
- Flexible working environment
- Competitive salaries based on experience
Equal Opportunity Employer:
Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.
If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
Not for you?
Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.
P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.
At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace.
Your personal data
Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid purposes and not used in any way that is incompatible with those purposes
- Relevant to the purposes we have told you about and limited only to those purposes
- Accurate and kept up to date
- Kept only as long as necessary for the purposes we have told you about
- Kept securely
If you would like to contact us about your data, please use the following address: info@amach.com
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