Transport Manager
Description
Transport Manager – North Road
Applications are invited for the position of Transport Manager with Value Centre North Road on a permanent full-time basis. The focus of this role will be to ensure the overall effective management, planning and co-ordination of the transport department, working in conjunction with Value Centre Management, sales teams and customers
This position operates on an early morning shift pattern of 4:00am to 12:30pm, Tuesday to Saturday.
Reporting to the Value Centre Manager, key responsibilities will include:
Manage the performance of subcontracted hauliers, ensuring compliance with processes and procedures.
Oversee daily route planning, with routes aligned to customer requirements and agreed service levels.
Support “Customer Care” and assist in investigating and resolving Transport related complaints
Conduct on‑site customer visits where required to assess delivery requirements and support improvements in delivery performance and route planning
Work with the Compliance Coordinator to ensure adherence to HACCP requirements and reporting
Approve and coordinate customer returns and investigate credit claims in conjunction with Stock Control
Support the General Manager in managing site security and maintaining procedural compliance.
Oversee transport‑related costs in line with operational requirements and budgets
Requirements
The successful candidate will possess the following key attributes:
Relevant experience of a similar role preferably within the grocery, catering or licenced trades.
Strong management and interpersonal skills, with an ability to lead a team.
Demonstrative financial and commercial awareness.
Have a good level of IT Knowledge including MS Office and relevant Transport related Software.
A working knowledge of relevant Road Safety Legislation.
Have detailed knowledge of the region’s geography and road networks.
Ability to demonstrate strong customer focus.
Excellent communication and interpersonal skills.
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