We are seeking a Business Analyst at Citco to help support our BPM platform; Business Optix. You’ll gain hands-on experience in platform implementation, quality assurance, and user support, building both technical and analytical skills in a global financial services environment. This role offers strong growth potential for motivated individuals ready to make an impact.

Operational Support:

• Manage master data uploads and API exports
• Provide support for user application queries and escalations
• Maintain and update supporting documentation (user guides and admin guides)
• Evaluate and assess new BusinessOptix releases for potential implementation within our libraries

Quality Assurance Support:

• Support development and maintenance of QA standards and testing protocols
• Execute QA testing and validation of BusinessOptix implementations
• Design and perform end-to-end testing for multi-system integrations
• Review and validate Service Catalogue uploads in BusinessOptix
• Support model transfer validation between Business Optix and our workflow tool

• Bachelor's degree in Business, Computer Science, or related field
• 3-5 years in Project Management experience with demonstrated responsibility and ownership of projects, preferably in financial domain
• Strong analytical and problem-solving abilities
• Basic understanding of API integrations and data management
• Excellent documentation, writing and communication skills
• Strong attention to detail and quality control mindset
• Basic understanding of QA methodologies and testing practices 
• Basic knowledge of BPM concepts and process modeling
• Proficiency in Microsoft Office Suite

• Understanding of financial services industry