Cloud Support Consultant

We are seeking a highly skilled and solutions-oriented Cloud Support Consultant with a strong focus on Microsoft Azure and Microsoft Cloud Infrastructure to join our growing technical support team. 

This role is a remote escalation position, responsible for resolving complex cloud related incidents, infrastructure issues, and technical challenges escalated from the Level 1 and Level 2 Team.  

The Cloud Support Consultant will be instrumental in ensuring the stability, security, and performance of customer environments hosted in Azure, while also assisting in the design and improvement of cloud systems and automation processes.