As a Deskside Support Engineer, you will make an impact by taking care of hands and feet support for Dedicated project in terms of End User issues and Vulnerability remediation. You will be a valued member of the Cognizant team and work collaboratively with manager, primary team, or other stakeholders and teams.
In this role, you will:
· Provide Install Move Add Change (IMAC) Break Fix and end user support activities as required.
· Stage Build and Image systems with standard client image (aka eCore).
· Complete special projects as requested by Customer.
· Provides technical training to more junior employees.
· Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
· Where required provide support for the Manufacturing Shop Floor handhelds laptops
The Ideal Candidate
· Deskside Support Desktop/Laptop/PC Support
· Provide Install Move Add Change (IMAC) Break Fix and end user support activities as required.
· Stage Build and Image systems with standard client image (aka eCore).
· Complete special projects as requested by Customer.
· Provides technical training to more junior employees.
· Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
· Where required provide support for the Manufacturing Shop Floor handhelds laptops and scanner device
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Carlow.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
COG2025!
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.