Purpose: 

The purpose of this role is to drive improvements in operational performance and efficiency for Dublin Airport and its customers by providing insight to the business through accurate, timely and relevant analysis and reporting of operational data. The role holder will be an expert in the use of airport IT systems for analysis, including the Power BI platform and custom tools. A key objective of the role will be to ensure the timely availability of clear information and performance indicators to support the live airport operation. It will also be a requirement of the role to develop an in-depth knowledge of the airport operation and customer requirements and to assist in the testing and delivery of new technology projects.

• Validating the accuracy and integrity of data from source to use in reporting and analysis, for current and new data sources.
• Ensuring Dublin Airport is extracting maximum value from data within operational systems. 
• Ensuring that analytics and reporting is aligned with the priorities outlined by the Management and the Dublin Airport Strategy.
• Identifying and utilising the appropriate data sources and analytics and data visualisation tools for each analysis. 
• Identifying key business insights and opportunities for improved operational performance and customer experience for airlines and passengers. 
• Ensuring that high level reporting and analyses are designed to be always available and that in-depth analyses are repeatable. 
• Developing and producing reports and analysis focused on identifying opportunities to improve airfield performance and efficiency 
• Designing and scheduling reports for various levels of the organisation 
• Ensuring awareness within the business of the opportunity for automated reporting 
• Ensuring that report design and analysis include insights or recommendations that will enable targeted action 
• Ensuring that existing reports and analyses are regularly review, updated and improved upon 
• Preparing analyses and reports on request and distributing or presenting outputs as appropriate 
• Supporting the development of PBI and other systems used for BI and data analysis 
• Assisting in the testing and delivery of new technology projects
• Working closely with IT Data Team to ensure necessary data sources availability including preparing prototypes of data models and supporting data integrations from systems into data platform.
• Manage own workstack to ensure timely and efficient delivery as per agreed plan
• Analysing data and prepare executive level insights 

• Relevant third level qualification 
• Experience of or a qualification in Business Process Improvement Strong communication and team work skills 
• Strong understanding of IT business systems 
• Experience in a customer focused and service driven organisation 
• Experience with predictive analytics 
• Experience in data mining and discovery 
• Sound judgement and clear thinking 
• Ability to think strategically 
• Ability to manage strict deadlines and timely reporting 
• Ability to work with analytics tools and complex data sets 
• Development of reporting packages