IT Infrastructure Supervisor (Onsite)

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Please be advised that this is a fully onsite role at our new EMEA Manufacturing HQ in Athenry, Co. Galway

Meet the team:

As a Supervisor of IT Infrastructure, you will lead a team that provides the delivery, maintenance, and optimization of IT infrastructure and systems across the organization. This position is responsible for leading a technical team, ensuring high standards of system reliability, security, and performance, and supporting business objectives through innovative engineering solutions.

Where you come in:

• You will lead and supervise the Infrastructure and Systems Engineering team, providing guidance, support, and professional development opportunities.
• You will oversee the design, implementation, and maintenance of core infrastructure services, including servers, networks, storage, virtualization platforms, and cloud solutions.
• You will ensure systems and infrastructure are secure, resilient, and compliant with relevant Global standards and policies.
• You will coordinate and manage projects related to infrastructure upgrades, migrations, and new technology deployments.
• You will monitor system performance, identify areas for improvement, and implement solutions to optimise reliability and efficiency.
• You will manage incident response and troubleshooting for complex infrastructure issues, ensuring timely resolution and minimizing business impact.
• You will collaborate with other IT teams globally, and business units to understand requirements and deliver effective engineering solutions.
• You will measure the performance of the team to the appropriate metrics
• You will monitor and communicate performance, adherence to SLA levels etc.
• You will develop and maintain technical documentation, processes, and best practices within the team.
• You will report on infrastructure health, risks, and progress to senior management.
• Other duties as assigned.

What makes you successful:

• You have minimum of 5-years of experience leading an Infrastructure and / or Systems Engineering team, or a similar IT function.
• You have strong technical knowledge of server, network, storage, and cloud technologies (e.g., Windows/Linux servers, VMware, Azure/AWS, Cisco networking).
• You have desire to work in a fast-paced, collaborative environment.

• You have demonstrated ability to manage projects, delegate tasks, and drive team performance.
• You have excellent problem-solving and analytical skills.
• You are familiar with IT security principles and regulatory compliance.
• You must have show aptitude, initiative and follow through, and strong project management skills. 

• You are a good communicator of highly technical information to both technical and nontechnical personnel, and adjusting your messaging accordingly.
• You have relevant professional certifications (e.g., MCSE, CCNA, CCNP, AWS Certified Solutions Architect).

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 10%

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.