Junior Discrepancy Resolution Analyst for a 12‑month fixed‑term employment contract

Join Ecolab and support accurate, compliant distributor sales processes that drive business performance. In this role, you’ll manage resale activity, ensure policy compliance, resolve discrepancies, and collaborate with internal and external partners to deliver high‑quality financial and customer service outcomes.

How you'll make an impact:

• Daily processing of distributor resale activity

• Entry of resale information, managing the customer and product cross references, trending analysis, release of sales and distributor credits and the resolution of refund discrepancies with distributors

• Monitor distributor compliance with program policies

• Investigate sales/credit activity

Minimum Qualifications:

• High school diploma or equivalent

• 1 year of experience in finance, accounting, credit, customer service, and/or related technical or customer service similar field, additional education may be substituted in part

• Ability to accurately type a minimum of 25 words per minute

• No Immigration Sponsorship Available

Preferred Qualifications:

• College degree in Business, Accounting, Finance, or related field

• Effective communication skills, both oral and written

• Experience with Microsoft Office Suite software, particularly Word, Outlook, Excel and Access

• Excellent time management skills with ability to manage multiple priorities and meet deadlines

• Superior organizational skills and strong attention to detail

• Must have demonstrated initiative and ability to work independently, as well as in a team environment

• Customer service focused with the ability to partner with internal/external contacts

• Flexibility to adapt to a dynamic business environment

• Ability to handle confidential information

• Proven analytical, problem solving, and decision making skills

• Process oriented

What’s in it For You:

• Competitive Compensation: Attractive salary (Base pay & Variable Plan) and benefits package (private medical care, life insurance, stock purchase, lunch subsidy, sport cards)

• Work-Life Balance: Flexible working arrangements with hybrid model of work (approx. 60% from the office and 40% from home)

• Matrix Organization: Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds

• Collaborative Environment: Strong teamwork and diverse interactions

• Development Opportunities: Personalized plans with rapid progression

• Versatile Career Paths: Professional growth supported by active committee for different career levels

• Supportive Culture: High employee satisfaction and responsive feedback

• Learning and Innovation: Continuous learning and technical training incl. subject matter experts’ training, soft skills and management training and LinkedIn learning

• Relocation Support: Assistance for international candidates and candidates living outside of Krakow

• Social events such as family events and charity auctions

• Comfortable working environment (Library, relaxation area, casual dress code)

• Parking space for cars and bikes