Senior Cloud Consultant

Senior Cloud Consultant

 eir Business is the B2B division of eir and one of Ireland's leading providers of telecommunications, technology, cloud, cybersecurity, managed IT and workplace solutions. Supporting organisations of all sizes, from SMEs to large enterprises and public sector bodies, eir Business delivers secure, end-to-end connectivity and digital transformation services that help customers operate more efficiently, securely and effectively. Leveraging Ireland's largest mobile network, extensive fixed-line infrastructure, cloud capabilities and 24/7 expert support, eir Business partners with customers to design, implement and manage technology solutions that enable innovation, productivity and business growth.

Responsibilities

• This role requires an experienced Senior Cloud Consultant with strong working experience across VMware, KVM, enterprise storage, disaster recovery and backup technologies.

• The successful candidate will work with Professional Services, Cloud Operations, Project Management and Service Delivery teams to deliver customer projects and maintain cloud platform services across multiple datacentres.

• The role involves implementation, upgrade and support of VMware-based cloud infrastructure together with enterprise SAN, Zerto disaster recovery and Veeam Backup & Replication platforms.

• The role also includes contributing to the design and solution architecture of customer cloud environments, translating customer requirements into secure, scalable and supportable infrastructure designs that align with operational standards, resilience requirements and managed service delivery models.

Tasks will involve:

• Design, install, configure VMware vSphere environments, including ESXi, vCenter and vSAN.

• Design, install, configure KVM based environments, including Proxmox, HVM, etc.

• Deliver VMware upgrades, migrations, hardware refreshes and platform enhancement activities.

• Configure and support enterprise SAN technologies, including Fibre Channel and iSCSI storage environments.

• Assist with storage presentation, multipathing, zoning, datastore configuration and capacity management.

• Implement and support Zerto disaster recovery solutions.

• Perform disaster recovery testing, recovery validation and technical documentation.

• Implement, configure and support Veeam Backup & Replication solutions.

• Assist with backup job configuration, repository management, recovery testing and backup troubleshooting.

• Support customer infrastructure upgrades, migrations and remediation activities.

• Support the design of customer cloud and infrastructure solutions, including high-level designs, low-level designs, bill of materials input, migration approaches and implementation planning.

• Assess customer requirements and propose appropriate virtualisation, storage, backup and disaster recovery architectures that are secure, resilient and operationally supportable.

• Work with alternative hypervisor platforms such as KVM and Proxmox VE where required, particularly in customer migration, platform assessment or VMware diversification scenarios.

• Produce technical documentation, implementation plans, test plans and operational handover material.

• Work alongside project managers and service delivery teams during customer implementations.

• Act as an escalation point for complex infrastructure incidents and service requests.

The Candidate

• Excellent interpersonal and customer service skills.

• Experience contributing to the design of new customer cloud solutions, including compute, storage, backup and disaster recovery considerations.

• Strong hands-on infrastructure engineering experience.

• Ability to take ownership of technical issues and follow through to resolution.

• Proven ability to work well under pressure in customer and operational environments.

• Excellent written and verbal communication skills.

• Ability to work collaboratively with project, operations and service delivery teams.

• Ability to mentor and support more junior team members when required.

Skills and experience

• Minimum 6 years experience in a hands-on infrastructure, cloud or virtualisation engineering role.

• Strong experience deploying, upgrading and supporting VMware vSphere environments.

• Good troubleshooting skills, following a logical and systematic approach to identify symptoms, eliminate causes, diagnose root cause and provide resolution.

• Experience delivering technical implementation work for customer projects or managed service environments.

• Experience supporting the design or architecture of customer infrastructure environments, including compute, storage, networking, backup and disaster recovery considerations.

• Understanding of alternative virtualisation platforms such as KVM, Proxmox VE or similar hypervisors, with the ability to assess their suitability in customer environments.

• Working knowledge of the following:

• VMware vSphere, VMware ESXi, vCenter Server and vSAN.

• KVM hypervisor solutions such as Proxmox, HVM, etc.

• Enterprise storage and SAN concepts, including Fibre Channel, iSCSI, zoning, multipathing, LUN presentation and datastore management.

• Disaster recovery technologies, including Zerto implementation, testing and operational support.

• Veeam Backup & Replication, including backup jobs, repositories, proxies, restores and recovery testing.

Preferred:

• VMware VCP certification or equivalent experience.

• Veeam VMCE certification or equivalent experience.

• Zerto certification or demonstrable implementation experience.

• Relevant third-level qualification or equivalent industry experience.

• A high level of professionalism and attention to detail.

Technologies

• Demonstrable experience with many of the following technologies is desirable in a successful candidate.

• VMware vSphere

• VMware ESXi

• VMware vCenter

• VMware vSAN

• VMware SRM

• Zerto

• Veeam Backup & Replication

• HPE Alletra

• HPE 3PAR

• Fibre Channel SAN

• iSCSI SAN

• Multipathing and storage presentation

• KVM / Linux-based virtualisation

• Proxmox VE or similar alternative hypervisor platforms

• High-level and low-level solution design documentation