Ocean Operations Manager

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Summary - To further develop the Ocean Team focus on Operations, Finance, People, Systems, Culture & Customer Service in adherence to the company’s policy and procedures.

Tasks and Duties

This section lists job-specific tasks and duties that are completed on a regular basis by the employee as noted in the Operational Performance Standards 

• Create and maintain an effective department organization chart, which is designed for flexibility and growth.
• Monitor and improve key departmental productivity.
• Review and support with day-to-day quotations
• Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.
• Have thorough knowledge of the Ocean product.
• Plan and support with huddles and monthly meetings to discuss operations and delegate workloads within the team.
• Take an active role in the transition of new business/ updates to existing business.
• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Grow department Revenue in line with District budget target and management expectations.
• Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.
• Support all compliance efforts and trainings.
• Review and conduct staff appraisals and one on one meeting timely in line with the 3+1 Initiative
• Assist supervisor and key staff with goal setting and monitoring development.

Qualifications

• University or equivalent business qualifications
• Minimum 7 years Expeditors’ or industry experience
• Minimum 3 years team management experience
• Proven problem solving, interpersonal, communication and leadership skills
• Good computer skills (e.g., MS Excel, MS Word)
• Fluent in English

Additional Information