Facilities and Office Coordinator

About Us

GOAL has responded to the world’s major humanitarian crises since its founding in 1977, working with vulnerable communities in 14 countries across the globe with a dedicated team of personnel. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery.

Job Purpose
Our Head Office is based in Dun Laoghaire, Co Dublin (with circa 100 staff) the HQ office plays a vital role in supporting and enabling our country teams to deliver impact effectively. We are currently seeking an organised and proactive Facilities and Office Coordinator to ensure an efficient, safe and well managed work environment for the GOAL team.

 

The successful candidate will provide combined office administration and office facilities support to a small corporate head office; this will entail facilities management, office equipment and supplies and ensure GOAL maintains a safe working environment for our small HQ team

**This is full time permanent role, based on site, 5 days per week (Mon-Fri 9am-530pm) at our HQ in Dun Laoghaire, Co Dublin**

Key Responsibilities

Facilities Management and Office Supplies

• Manage office stores, stocks and ordering office supplies.
• Maintain the office property register, and manage repairs, disposal, and replacements.
• Manage the office equipment ensuring appropriate use, maintenance and servicing.
• Issue and track keys, fobs, and other office equipment.
• Proactively ensure that all office facilities are in good working order.
• Track faults reported in the office and arrange repairs.
• Contract and supplier management
• Provide guidance for staff on use of office equipment or services.
  
  

Coordinate Front Desk and Daily Office Activities

• Answer and manage a small volume of incoming and outgoing calls
• Handle incoming and outgoing correspondence, including courier services (FedEx, DHL, etc.).
• Coordinate meeting room setups and ensure all equipment is available and functioning.
• Organise refreshments (tea, coffee, lunches) for internal meetings.
• Arrange external meeting venues and manage associated logistics.

Ensure a safe working environment

• Maintain risk assessments, proactively identifying risks, assessing, and implementing mitigation measures.
• Designated Fire warden for the GOAL office.
• Provide training and guidance as required to HQ staff on safe workplace practices.
• Support with incident reports on any health and safety incidents.
• Maintain the office SharePoint site with guidance materials for staff working from or visiting the Dublin office.
• Undertake other tasks as requested to enable the delivery of GOAL’s work.

 

Skills and Experience
2-3 years’ experience in facilities, office administration or customer service role - ideally for a small corporate office of similar size and activity
Strong organisational and time-management skills.
Demonstrated knowledge and understanding of risk assessment and mitigation
Structured approach to tasks with ability to prioritise and follow-up.
Excellent communication skills, with fluent written and spoken English essential.
Proficiency in Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint).
Some previous experience or qualification in Health and Safety Management is a distinct advantage
Genuine interest in the humanitarian and international development sector.
Demonstrable commitment to continued personal learning and development

 

We strongly encourage you to apply even if you do not meet every single requirement listed.  At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at recruitment.hq@goal.ie

 

 

GOAL commitment to Diversity, Equity and Inclusion:
 GOAL is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We foster an inclusive culture where all voices are heard and valued, we are particularly eager to We know that the more inclusive we are, the better our work will be.

All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee or volunteer; or any applicant for employment or volunteering on the basis of age, gender identity, ancestry, political opinion, civil status, medical condition, ethnic background, disability, race, religion, sexual orientation, or any other characteristic protected by applicable laws.

 

Accountability within GOAL
A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability: 1) Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols; 2) Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area; 3) Report any concerns about inappropriate behaviour of a GOAL staff or partner.

 

Safeguarding
Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.