Account Strategist, Google Customer Solutions (Italian, English)

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Mid-Market Sales (MMS) team is a critical growth engine for clients in Google Customer Solutions (GCS), designed to grow the businesses in Italy. Through relationship development, we are dedicated to understanding clients business goals by providing advertising solutions to drive business success.

In this role, you will understand clients' business goals and improve campaign performance, drive Google product adoption, and build strategies to meet business and marketing objectives. With your knowledge of online media, communication skills, and problem-solving abilities, you will design transformative media strategies for growth based on customer objectives. Using your business acumen, you will uncover the business needs of Google's key clients, achieve their objectives, and drive incremental business growth through our industry-leading advertising solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Deliver against ambitious quarterly business growth goals.
• Own a portfolio of businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
• Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.
• Build relationships with the end customer or agencies.
• Travel up to 20% of the time, as needed.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
• Ability to communicate in English and Italian fluently to engage with clients in the region.

Preferred qualifications:

• Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling.
• Knowledge of online marketing strategy, with the ability to manage digital advertising campaigns with a focus on performance marketing.
• Ability to own a portfolio in an advertising or media sales context in Italy and consistently overachieve quotas to drive growth.
• Ability to build compelling narratives and utilize storytelling as a client engagement strategy.