Administrative Business Partner, Google Customer Solutions (English)

About the job

As an Administrative Business Partner, you're at the heart of your team's business operations and activities and the soul that keeps your team moving forward. You anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest Google products and services. You also use that knowledge to strategically support your team's projects. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.

Administrative jobs at Google are staffed by organized and dependable people driven by a common company goal: to help us accomplish great things. Working behind the scenes, we make a significant impact on the people we support as well as on Google users around the world. We're adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization.

Responsibilities

• Perform an extensive array of administrative tasks in a timely manner while maintaining careful attention to detail, including calendar management, travel arrangements, preparing and tracking expense reports and meeting organizational deadlines.
• Partner with our directors to help them scale themselves across their broader organization, often acting as their proxy.
• Act as a focal point of contact for other departments and external suppliers, appropriately handling confidential information as necessary.
• Plan, manage, and execute team offsites, events and activities.
• Collaborate with the global Administrative Business Partner (ABP) team to ensure successful execution of regularly scheduled domestic and international meetings, events, or projects.

Qualifications

Minimum qualifications:

• 3 years of administrative experience in a technology company or multinational environment working on administrative tasks (e.g., travel management, expense reports, calendar management, facilities coordination, etc.).
• Ability to communicate in English fluently to engage with executives across the region.

Preferred qualifications:

• Experience drafting high-impact executive messages, announcements, and presentations, including the creation of digital assets such as video editing and formatting.
• Ability to separately prioritize personal workload while proactively optimizing executive schedules, ensuring a balance between operational demands and strategic focus time.
• Ability to switch seamlessly between workflows and manage priorities with composure in a cross-functional environment.
• Excellent communication and people management skills with the ability to build rapport across teams and levels.