EMEA Sales Strategy & Operations Manager

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

In this role, you will be a highly visible and independent thought leader and operator playing a key role in scaling the Sales Strategy & Ops team. You will work on topics that range from groundbreaking sales strategy to the nuts and bolts of sales operations. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc. You will work closely with EMEA Sales Leadership to set sales strategy and medium and long term goals for the Enterprise EMEA business. You will then lead the execution of many of these initiatives, supporting them with ad hoc reporting and analysis along the way.

This position is an individual contributor role reporting to the Senior Director, EMEA Sales Strategy & Operations.  

Responsibility

• Be the business Partner for the VP of DACH Sales and AVP of Sales Development to drive growth in the region

• Define and drive cross-functional strategic projects focused on improving our go-to-market (GTM) engine

• Bring thought leadership and strategic thinking to projects ranging from go-to-market design to internal operations

• Optimize GTM strategy including core sales processes, productivity drivers, infrastructure and regional performance

• Lead projects end-to-end, ensuring cross-team collaboration

• Develop models to predict business performance, support long-range planning, and identify opportunities for improvements

• Design reporting cadence, governance, and data strategy for the EMEA sales organization

• Develop and deliver presentations to senior leaders and executives

• Develop and track KPIs at global and regional levels

• Define systems, tools, and business requirements for varied Field Sales programs

• Operate with a high degree of autonomy

• Assist with ad hoc requests and projects from the sales organization

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BS/BA degree or equivalent in work experience

• 8+ years of top-notch experience in a Sales Strategy Operations role

• Experience with Salesforce.com, PowerPoint and Excel

• Experience with data visualization tools e.g. Tableau

• Experience using professional concepts and company objectives to resolve complex issues in creative and effective ways

• Experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors

Preferred

• Experience working closely with senior sales leaders, prior exposure to high-growth work environments

• Strong understanding of SaaS business models and Commercial go-to-market principles are all highly desirable

• Comfortable and flexible working in a fast-paced environment

• High degree of intellectual curiosity and self confidence

• Well-developed ability to bring structured thinking into highly ambiguous and open-ended problem situations, then drive to consensus

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois, Colorado, Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary 

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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