Healthcare Supervisor – County Wicklow

Job Title: Health Care Supervisor

Reports To: Branch Manager

Locations: County Wicklow

Job Type: Full-Time

*Join InisCare Team*

InisCare was established with the core principle that contented caregivers lead to satisfied customers. We maintain the belief that exceptional, dependable, and personable home care services are delivered by individuals who receive support from a skilled and empathetic leadership team. Our goal is to support our team of caregivers in delivering compassionate and professional care that enables individuals to maintain active and fulfilling lifestyles.

Job Summary:

The Health Care Supervisor oversees the delivery of high-quality, person-centred care services. This role involves managing a team of care assistants, ensuring compliance with healthcare regulations, and maintaining the highest standards of care. The ideal candidate will have strong leadership skills, a deep understanding of healthcare practices, and a commitment to improving customer outcomes.

Responsibilities:

· Conduct care supervision visits and risk assessments

· Onboarding of new customers including detailed Care Plans & risk assessments

· Onboarding of new health care assistants including training and assessments

· Evaluate and monitor the quality of care delivered to customers

· Prepare, review and update customers’ care plans in collaboration with the Care Manager

· React in a timely manner to any issues that arise and support their resolution

· Create a harmonious working environment and proactively manage conflicts as they arise

· Support the Care Coordinator on the holiday schedule for staff whilst maintaining required levels of service provision

· Develop and maintain a relationship with customers based on honesty and trust

· Assist with other duties as delegated by the Management Team including HCA duties

· Ensure Incident reports are completed in a timely manner

· Ensure Carer Competency Assessments are updated as required

· Report to the Branch Manager for any complaints on daily basis and if dealt personally, please communicate the full description by the end of the day

Client reviews on a quarterly basis
Health Care Assistant mentoring and guidance
Support and On-Call during out of hours
Providing a high standard of care in compliance with InisCare Policies
Ensuring dignity, privacy and independence is maintained and always respected when delivering care
Qualifications:

QQI Level 6 Health Care Award or equivalent
Full Clean Driver’s license & access to own vehicle
Additional Training Requirements

Children’s First – HSE LAND
Safeguarding – HSE LAND
Dementia Training – HSE LAND
GDPR Training – HSE LAND
AMRIC Basics of Infection Prevention and Control – HSE LAND
AMRIC Hand Hygiene – HSE LAND
Putting on and taking off PPE in Community Healthcare- HSE LAND
Skills:

Basic patient care: bathing, dressing, feeding
Assisting with mobility and exercise
Effective verbal and written communication & Active listening
Following instructions and protocols
Providing companionship and emotional support
Familiarity with healthcare equipment and devices
Time management and task prioritization
Fluent English
Excellent PC skills including Microsoft Office
Competencies:

Empathy and compassion
Understanding and responding to emotional needs
Effective teamwork within a healthcare team
Supporting colleagues and positive team environment
Adaptability to changing needs and environments
Willingness to learn new skills and procedures
Attention to detail in observing and reporting
Physical stamina for demanding tasks
Reliability, punctuality and Professional appearance and demeanour
Ethical standards and confidentiality adherence
Problem-solving and critical thinking
Experience:

Extensive and reputable experience in a healthcare environment
Benefits:

· Competitive salary – € 37,128.00

· Mileage paid at €0.44 per km or use of a company vehicle

· Refer-a-Friend Program – €150.00 per referral

· Career Progression Plan and guidance

· Ongoing training and professional development opportunities including QQI Level courses & CPR Training

Supportive work environment with a focus on employee well-being
Opportunity to make a meaningful difference in the lives of customers
Hours of work

· 4 or 3 days per week

-12-hour shifts, 84 hours Fortnightly

· Every second weekend

· You must be available 8 am-9 pm

Equal Opportunity Employer Statement:

We are an Equal Opportunity Employer. Our company is committed to creating a diverse and inclusive environment where all employees feel valued and respected. We do not discriminate on the basis of gender, age, race, religion, disability, sexual orientation, marital status, family status, or membership of the Traveller community. We welcome applications from all qualified candidates and are dedicated to promoting equality and preventing discrimination in our workplace.

In line with the Employment Equality Acts 1998-2015, we ensure that our recruitment, selection, training, and promotion processes are based solely on the abilities and merits of the candidates and employees. We strive to provide a work environment free from harassment and discrimination, and we support equal opportunities in all aspects of employment.