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Training Manager - HomecareOffice Team·South Dublin office

Dublin

Description

Job Title: Training Manager 

Reports to: HR Manager  Location: Dublin 16 Employment Type: Full-Time 

Role Purpose 

The Training Manager is responsible for the strategic development, implementation, and governance of all training and professional development programmes within the company. 

The role ensures that all training delivered meets: 

  • HSE requirements 

  • HIQA standards (where applicable) 

  • Irish employment and health & safety legislation 

  • Best practice in learning and homecare service delivery 

The Training Manager ensures employees are competent, confident, compliant, and supported to thrive in delivering safe, person-centred homecare services. 

Key Responsibilities 

1. Training Strategy & Governance 

  • Develop and implement the organisation’s annual Training & Development Strategy. 

  • Ensure compliance with: 

  • HSE National Standards 

  • HIQA Standards for Safer Better Healthcare (where applicable) 

  • Health Act 2007 (as amended) 

  • Safety, Health and Welfare at Work Act 2005 

  • Children First Act 2015 (where relevant) 

  • Assisted Decision-Making (Capacity) Act 2015 

  • Create/Maintain a robust training matrix for all employees. 

  • Ensure mandatory training compliance is monitored and reported monthly. 

  • Prepare training compliance reports for management and regulatory audits. 

2. Mandatory & Core Training Oversight 

Ensure delivery, monitoring and quality assurance of: 

  • Safeguarding of Vulnerable Adults 

  • Children First (where applicable) 

  • Infection Prevention & Control 

  • Manual Handling & People Moving 

  • Basic Life Support / CPR 

  • Medication Management (where required) 

  • Fire Safety Awareness 

  • GDPR & Data Protection 

  • HSE Land / relevant national training platforms 

Ensure all certifications remain valid and audit ready. 

3. Induction & Onboarding 

  • Design and deliver comprehensive induction programmes for: 

  • Healthcare Assistants 

  • Care Coordinators 

  • Office & Support Employees 

  • Ensure new hires meet competency standards before employment. 

  • Incorporate company values into all induction training. 

4. Quality Assurance & Compliance 

  • Conduct regular training audits. 

  • Work with Quality & Compliance team to address gaps. 

  • Ensure training documentation is inspection ready. 

  • Support preparation for HSE audits and HIQA inspections. 

  • Develop corrective action plans where training deficiencies are identified. 

5. Employees Development & Career Pathways 

  • Develop career progression pathways for carers. 

  • Introduce CPD (Continuous Professional Development) initiatives. 

  • Partner with QQI-accredited providers where appropriate. 

  • Promote leadership development programmes. 

  • Support succession planning initiatives. 

6. Embedding Company Values 

Accountable 

  • Ensure compliance metrics are transparent and reported. 

  • Take ownership of training standards and outcomes. 

  • Ensure corrective actions are implemented promptly. 

Authentic 

  • Deliver training that reflects real-life homecare challenges. 

  • Promote ethical, respectful and honest care delivery. 

Personal 

  • Promote person-centred care principles. 

  • Tailor training to reflect client individuality and dignity. 

  • Support employees as individuals with unique learning needs. 

Thrive 

  • Create a culture of continuous improvement. 

  • Encourage professional growth. 

  • Promote wellbeing, resilience, and retention strategies. 

7. Leadership & Stakeholder Engagement 

  • Manage internal and external trainers. 

  • Liaise with HSE training bodies and regulatory stakeholders. 

  • Work collaboratively with HR, Operations and Quality teams. 

  • Contribute to strategic planning and service development. 

Key Performance Indicators (KPIs) 

  • 100% compliance in mandatory training. 

  • Positive audit outcomes. 

  • Improved employee’s retention rates. 

  • Measurable improvement in competency assessments. 

  • Employees satisfaction with training programmes. 

  • Measurable employee progression metrics. 

Person Specification 

Essential Qualifications 

  • Level 7 or above qualification in: 

  • Healthcare Management, 

  • Training & Development, 

  • Nursing, Social Care, or related discipline. 

  • Recognised Training Qualification (e.g., Train the Trainer, QQI Level 6). 

  • Knowledge of Irish healthcare legislation and HSE standards. 

Essential Experience 

  • Minimum 3–5 years in healthcare training. 

  • Experience in homecare or community healthcare setting. 

  • Experience preparing for regulatory inspections. 

  • Experience managing compliance systems and training matrices. 

Essential Knowledge 

  • HSE National Standards 

  • HIQA Standards (if applicable) 

  • Safeguarding legislation 

  • Data protection regulations (GDPR) 

  • Health & Safety legislation 

Core Competencies 

Leadership 

  • Strategic thinking 

  • Decision-making capability 

  • Influencing and stakeholder engagement 

Compliance & Governance 

  • Strong documentation and audit capability 

  • Risk identification and mitigation 

Communication 

  • Excellent presentation skills 

  • Clear written reporting ability 

  • Ability to engage diverse workforce 

Organisational 

  • Strong planning and prioritisation 

  • Detail-oriented with high compliance focus 

Personal Attributes  

  • Demonstrates integrity and ownership (Accountable

  • Genuine and values-driven in interactions (Authentic

  • Empathetic and person-centred (Personal

  • Growth-oriented and solution-focused (Thrive

Additional Requirements 

  • Full clean driving licence 

  • Flexibility to travel between service locations 

  • Garda Vetting clearance 

  • Right to work in Ireland 

Equality & Compliance Statement 

The organisation is an equal opportunities employer and is committed to providing a safe, inclusive, and respectful workplace in line with Irish equality legislation. 

CH7 

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