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Client Care Manager

Komfort Kare37 Northwood Court, Block 4, Santry, Dublin 9, D09 KN66, Ireland1 months ago
Dublin

Description

Client Care Manager | Homecare Services | Dublin

Lead. Inspire. Make a Difference.

At Komfort Kare, we believe exceptional care begins with exceptional people.

As one of Ireland's leading homecare providers, we support thousands of clients nationwide to live independently, safely, and with dignity in their own homes. With over 20 years' experience and continued growth across Ireland, we are looking for an experienced and ambitious Client Care Manager to join our Dublin team. 

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building strong client relationships, leading teams, and delivering outstanding care standards.

Why Join Komfort Kare?

✅ Competitive Salary

✅ Annual Performance Bonus

✅ Career Progression Opportunities

✅ Supportive Senior Leadership Team

✅ Flexible & Collaborative Working Culture

✅ Employee Assistance Programme

✅ Company Events & Wellness Initiatives

✅ The Opportunity to Make a Real Difference Every Day

About the Role

As Client Care Manager, you will take ownership of service delivery within your area, ensuring our clients receive the highest standard of person-centred care while supporting and developing a dedicated team of healthcare professionals.

You will play a key role in managing client relationships, ensuring care packages are delivered effectively, maintaining compliance standards, and driving service excellence.

This position is ideal for someone with strong homecare experience who is ready to take ownership, lead a team, and contribute to the continued growth of a respected national provider.

Key Responsibilities

  • Manage a portfolio of homecare clients across your designated area
  • Build and maintain strong relationships with clients, families and healthcare professionals
  • Lead, support and develop care staff to deliver exceptional care outcomes
  • Ensure care plans are implemented, reviewed and updated appropriately
  • Monitor service quality and compliance with company and HSE standards
  • Manage and coordinate staffing resources effectively
  • Resolve client and staff concerns professionally and efficiently
  • Work closely with recruitment and operations teams to support business growth
  • Analyse service performance and contribute to continuous improvement initiatives
  • Participate in the on-call management rota

What We're Looking For

Essential

  • Minimum 2 years' experience in homecare or healthcare management
  • Experience managing client relationships and care delivery
  • Strong organisational and scheduling skills
  • Excellent communication and problem-solving abilities
  • QQI Level 5 in Healthcare Support or equivalent
  • Full driving licence

Desirable

  • Experience as a Client Care Manager, Care Coordinator, Care Supervisor or Homecare Manager
  • Knowledge of HSE home support services
  • Team leadership experience
  • Experience using rostering or care management systems

What Success Looks Like

In this role, you'll be trusted to lead your area, influence service quality, support a growing workforce, and help ensure that vulnerable people receive the care they deserve.

If you're passionate about people, committed to excellence, and looking for an opportunity to grow your career with a company that values and supports its employees, we'd love to hear from you.

Apply today and become part of a team that's changing lives across Ireland.

About Komfort Kare

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