Analyst Purchase to Pay Global Disbursements (Spanish / Portuguese)

Purpose 

The role of a P2P Analyst for Disbursements involves having responsibility for P2P coordination of information from several aspects of the P2P Process. Dealing with multiple currency bank accounts, working closely with our Banks. 

P2P activity includes and is not limited to Disbursements and Payments, Accounting and the management of rejected/returned payments, management of the payment run processes, and building relations with our Banks. All Analysts are responsible for professional interaction with business partners/affiliates.  

Key Responsibilities  

• Support team members on various processes in P2P 

• Be seen as a “go-to” information resource for other team members on all aspects of the Disbursements process. 

• Own the Cash In Transit process for P2P 

• Liaison between managers and team members 

• Review key metrics and communicate to managers to ensure KPIs are being met. 

• Support training of new team members 

• Manage, govern and complete all daily tasks identified as part of the payments process 

• Lead the update of all relevant documentation. 

• Be point of contact in GBS for global P2P projects 

• Work with Global Process Owner and Project Delivery Coordinator for P2P to support P2P global projects 

• Liaise with management team to ensure projects are aligned with GBS P2P vision 

• Review documentation associated with new global processes 

• Accounting Quality Reviews (e.g. sample audits) 

• Perform quality reviews, root cause analysis and resolve issues 

• Deliver training as needed 

• Build Strong Working Relationships with: 

• Local Controllers and accountants for assigned affiliates 

• Other GBS functions: GA, O2C, etc. 

• Create, Promote and Maintain Operational Excellence 

• Cross Tower Interactions Owner 

• Work with other Towers / Departments to ensure that the required information is flowing in a timely fashion and adding value to the affiliates 

• Identify key risk areas of concern within the other towers and ensure that management are aware 

• Highlight and implement areas of improvement in the process 

• Supports organizational changes. 

• Demonstrate flexibility in providing coverage and/or availability for scheduling adjustments for unexpected absences, events, or meeting volume variances. 

• Providing training to the business areas that support the processes. e.g. basic required training, or to improve efficiency of the processes 

• Participates in internal and external educational opportunities relevant to the Information or customer service environment. 

Compliance 

• Understand and follow all compliance policies, laws, regulations and The Red Book. 

• Ensure adherence to all document retention requirements in line with Lilly Global Record Retention Schedule and any applicable local legal requirements, including filing, storing, archiving, and destroying documents at the end of the record retention period 

• Ensure all SOx and Operational controls are completed and followed to level required and within agreed timeframe. 

• Integrate compliance into daily activities. 

• Comply with any corrective actions. 

• Cooperate with investigations, monitoring and audits. 

Minimum Qualification Requirements:  

• Fluency in English and Spanish OR Portuguese

• +3 years SSC/GBS P2P experience (Treasury & payments). 

• Business/ Accounting qualification 

• General business/functional knowledge 

• Strong interpersonal, written and oral communication skills 

• Strong analytical skills 

• Strong research and issues resolution skills  

• Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner. 

• Able to work under pressure, juggling short deadlines, multiple priorities, and concern for maintaining standards. 

• Good time management skills. 

• Advanced proficiency in using Microsoft Office software (Excel, Word, etc.) 

Desirable:  

• SAP Experience. 

• Bank Portal Experience 

• Excel data Analysis 

• Compliance and controls experience 

• AP Accounting Knowledge 

*** Working hours are 2pm–10pm , with some flexibility available depending on business needs and individual circumstances ***