Customer Service Executive

Builds and maintains relationship with key existing Retail Insurance, Wholesale Insurance and/or Reinsurance broking clients | Develops strategies and goals for the development and management of these accounts, often in collaboration with business developers | Serves as the primary interface for Insurance and/or Reinsurance broking clients and provides day-to-day support, service and advice to clients | Liaises with brokers and other colleagues to ensure all relevant information is gathered in the preparation of annual renewals and endorsements | Understands client's needs and applies knowledge of risks and the insurance market to find and arrange suitable insurance coverage and policies; acts in the interest of the clients and offers products from more than one insurer in order to secure the optimal insurance solution | May identify, develop and close new sales opportunities by creating demand and awareness of the organization's products among existing clients | Responsibilities are within the Insurance Broking Relationship Management Function as a generalist or in a combination of Disciplines