Operations Support Manager (Fixed Term Contract)

Overview Milestone, a division of the global PM Group, provides advanced automation and digital systems consultancy services, specializing in Life Sciences and FMCG sectors. With a team of over 160 experts, we bring a comprehensive perspective to project implementation through our experience as end users, engineering consultants, and system integrators. As part of the employee-owned PM Group, which operates in Europe, the UK, USA, and Asia, Milestone combines decades of expertise with a commitment to optimizing client outcomes. This role will be a great fit for someone who enjoys working in a busy environment and can communicate clearly while staying organised. You’ll handle changing priorities and work with multiple stakeholders (internal and external), making sure everything runs smoothly while supporting contractors and project needs. Responsibilities On a day-to-day basis you will be responsible for the following Purchase order management, this includes raising and tracking POs, ensuring accurate records maintenance in Unit4 (Agresso system). Supporting our contractors with onboarding activities, issuing contracts, timesheet management and responding to any queries that arise. Accurate management of rate changes ensuring all necessary parties and systems are updated. Key point of contact for internal stakeholders such Accounts Payable and Accounts Receivable etc. Provide seamless support to client managers by ensuring an efficient and reliable service. Prepare, manage, and maintain internal and external reports as required Qualifications Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint. Familiarity with purchase requisitions, Purchase Orders, and sales record management. Excellent attention to detail and accuracy. Strong organizational and time-management abilities. Effective communication and coordination skills. Strong multitasking skills to handle diverse responsibilities. Ability to liaise effectively across multiple teams. Ability to identify and resolve operational or staffing issues efficiently. Strong analytical skills. We are an employee-owned company, inclusive, committed and driven. Inclusion and Diversity are core to our culture and values. Wherever we work, we commit to a culture of mutual respect and belonging by building a truly inclusive workplace rich in diverse people, talents and ideas. Valuing the contributions of all our people and respecting individual differences will sustain our growth into the future. We are committed to ensuring our hiring process is fair and accessible to all and will provide candidates with disabilities with reasonable accommodations required to participate in the recruitment process. If you require any assistance in this regard, please let us know. #LI-MC