Operations Assistant

Post Date : 20-Feb-2026 Close Date : 08-Mar-2026 Job Title: Operations Assistant – Core Training and Education Programmes Reporting To: Operations Manager Core Training & Education Programmes or nominee Location 121 St Stephens Green School (or department): Surgical Affairs Contract type/duration: Specified purpose, maternity leave cover Closing date for applications: At 23:45 on Sunday, 8th of March 2026 RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere, and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission “To educate, nurture and discover for the benefit of human health”. We seek candidates whose experience to date has prepared them to contribute to our commitment to the “Race Equality Action Plan 2025-2029” at RCSI. Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds. This makes our university stronger and ensures we hire the best talent. For each of the last six years, RCSI has been positioned in the Top 300 of universities worldwide in the Times Higher World University Rankings. We are proud that RCSI ranks first in the world for “Good Health and Well-being” in the  Times Higher Education #SDG #SDG Impact Rankings 2025.  This reflects our commitment to supporting people of all ages to live healthy lives and our work to promote the concepts of well-being and positive health. Our values of Respect, Collaboration, Scholarship and Innovation continue to unite and direct our purpose. Innovating for a Healthier Future 2023-2027 is RCSI’s new five-year strategic plan. Through it, RCSI will enhance human health by meeting the health workforce needs of society, creating the insights and inventions that drive health improvements, and working in partnership with patients and the public in support of better health and well-being for all. The strategy unites the RCSI community in supporting the UN Sustainable Development Goals – with a particular focus on Goal 3, which targets good health and well-being.  More details about RCSI can be found at www.rcsi.ie; in particular. At RCSI, our core values of Respect, Collaboration, Scholarship, and Innovation are at the heart of everything we do. We are committed to creating an inclusive and supportive environment where every colleague is valued and empowered to thrive. Our dedication to these values ensures that we foster a culture of mutual respect, open collaboration, continuous learning, and innovative thinking. Join us at RCSI, where your contributions will be recognised, and you will be part of a dynamic team making a real impact on global health. About the post: This is an excellent opportunity for an ambitious individual to join a team in a fast-paced, dynamic organisation. The successful candidate will work within the expanding department of Surgical Affairs with the postgraduate surgical training and educational programmes spanning Operative Surgical Skills, Human Factors in Patient Safety & Robotics and across our expanding range of offerings across Surgical Training. Specifically, the duties of the post include but are not limited to the following areas: Providing multifaceted support across the Core Training and Education Programmes team Supporting the CST team in planning and execution of the annual surgical bootcamp for newly appointed CST Trainees Supporting the team with the calendaring process in conjunction with RCSI Simulation and all stakeholders. Support across OSCE Assessment days and planning of same Liaise with relevant internal stakeholders (Bookings, Faculty, Technical Staff, IT, Finance) as required Supporting the educational team including cross cover including a percentage of classes to be determined Support the CST Interviews across annual interview week Liaise with relevant internal stakeholders (Bookings, Faculty, Technical Staff, IT, Finance) as required. Involvement in educational operational meetings and planning as required Support the Operations Manager on the development and roll out of a number of key initiatives e.g. CRM development, data cleansing, and quality Improvement initiatives. Undertake training on key databases utilised within the department such as, CRM, mSurgery, Qpulse, Qpercom, Moodle, Momentus, Agresso and others as required. Ensure accuracy and consistency across all administrative processes. Respond to and deal with queries in a professional, timely and courteous manner. Co-ordinate or support ad hoc Surgical Training events as required or requested by the Operations Manager. Attend team meetings and contribute to the overall success of the team through sharing of information, effective teamwork, management and ownership of responsibilities. Undergo programmes of training and development as required from time to time. Comply with statutory legislation and departmental rules & requirements in furtherance of their own and general staff welfare and safety. Represent the best interests of the Department and RCSI at all times. Perform other duties as may be required from time to time. Person Specification The successful candidate should be able to demonstrate the following: Organisational and administrative skills, excellent written and verbal skills with ability to liaise effectively with individuals at all levels in the organisation. Strong knowledge of MS Office suite. Strong IT skills and literacy, with a flair for resolving and adapting to new IT initiatives and developments in line with business needs. Have strong customer service skills. Be able to communicate with a high level of initiative. The ability to deal with sensitive / personal information appropriately and sensitively. Ability to make decisions, priorities workload, meet deadlines & escalate problems when necessary. The ability to work on own initiative as well as operate effectively as part of a team. Flexibility to work irregular hours on occasion. Experience and a proven track record in a similar role would be an advantage. We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application — we’d love to hear from you. Application Process Please apply online through the RCSI careers portal on the closing date with your CV and cover letter. Informal Enquiries: Informal enquiries are invited in the first instance through Clarissa Disconzi, Human Resources Department (email: clarissadisconzi@rcsi.ie) All applications for this post must be made through the career's webpage www.rcsi.com/careers. Clarissa can arrange for relevant queries to be addressed by the hiring manager.  Please note that we do not accept CVs directly. Garda vetting and occupational health review may be required for this role, depending on the nature of the duties and responsibilities. Further information will be provided during the recruitment process. Eligibility to Work in Ireland This is a temporary leave cover position and is not eligible for visa sponsorship. Applicants must have the legal right to work in Ireland for the full duration of the contract. Click on the link(s) below to view documents Filesize Operations Assistant – Core Training and Education Programmes.pdf 389.9 Return to Search Apply for Job