Operations Assistant

Post Date : 06-Mar-2026 Close Date : 22-Mar-2026 Job Title : Operations Assistant Reporting To : Head of School or nominee Location : 123 St Stephens Green, Dublin 2 School (or department) : School of Nursing and Midwifery Contract type/duration : Permanent - Full Time Closing date for applications : Before 23:45pm on Sunday 22nd of March About the post : We are seeking a highly motivated and detail-oriented individual for the role of Operations Assistant within our Operations Team. The successful candidate will work within the expanding School of Nursing & Midwifery at Royal College of Surgeons in Ireland (RCSI), supporting the management of the full student lifecycle, from initial enquiry and application through to graduation and alumni engagement, as well as contributing to ad-hoc projects and events across the School. This role requires strong organisational capability, excellent communication skills, and the ability to manage multiple priorities in a dynamic academic environment. Job Responsibilities This role entails end-to-end student journey management, from first point of contact through to graduation and alumni support. The successful candidate will: Coordinate the logistical and operational delivery of multiple academic programmes. Develop and manage advertising and promotional materials for courses in line with School and institutional branding guidelines. Manage programme applications and admissions processes, including the verification of professional and educational qualifications. Organise and host student registration and induction events. Coordinate online assessment submissions, written examinations, and other assessment formats; collate and communicate student results. Liaise closely with the Student Fees Office to support timely fee collection and follow up on outstanding payments. Manage the Virtual Learning Environment (Moodle), including module setup, enrolments, and user administration. Monitor and manage student progression using the School’s student management system. Prepare and distribute reports for internal and external stakeholders and partners. Support the preparation and administration of examination boards and the production of student transcripts. Work closely with Programme Directors to ensure External Examiners receive required documentation and student data. Assist Programme Directors with timetabling coordination and room bookings. Support the organisation and delivery of the annual Graduation ceremony, including student invitations, parchment ordering, and on-the-day event coordination. Assist in the maintenance and development of the School’s alumni database and alumni communications strategy Coordinate ad-hoc School events including masterclasses, open evenings, and guest lectures. Ensure all communications and materials comply with RCSI branding guidelines. Support marketing initiatives to promote the School to target audiences. Participate in training and professional development as required. Undertake additional duties appropriate to the role as required from time to time. Knowledge & Experience – (Essential) : Strong organisational and administrative skills with the ability to focus on and produce results and prioritise objectives An effective communication style appropriate to audience and situation Strong results focus combined with excellent attention to detail Excellent customer service capabilities Strong, practical and adaptable IT skills Advanced MS Excel, Word and PowerPoint knowledge Flexibility to work in a changing environment The ability to work on their own initiative as well as in a team environment We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application — we’d love to hear from you. Application Process Please apply online through the RCSI careers portal on the closing date with your CV and cover letter. Informal Enquiries : Informal enquiries are invited in the first instance through Florencia Raimondo, Human Resources Department (email: florenciaraimondo@rcsi.ie) All applications for this post must be made through the career's webpage www.rcsi.com/careers. Florencia can arrange for relevant queries to be addressed by the hiring manager.  Please note that we do not accept CVs directly. Eligibility to Work in Ireland : Please note that we are unable to offer visa sponsorship for this role. Applicants must have unrestricted right to work in Ireland. Click on the link(s) below to view documents Filesize Operations Assistant - Permanent - SONM 422.3 Return to Search Apply for Job