Visitor Experience Officer- Seasonal

Job Title : Visitor Experience Officer- Seasonal Pay Scale : Library Shop Assistant 2 Closing Date : 11-Mar-2026 Contact Email : recruit@tcd.ie About Trinity: Trinity is Ireland’s leading university and is ranked 75th in the world (QS World University Rankings 2025). Founded in 1592, the University is steeped in history with a reputation for excellence in education, research, and innovation, which has been inspiring generations of thinkers for over 400 years. Trinity College Dublin- an introduction Post Summary- The Visitor Experience Officer welcomes visitors to Trinity, helping them to familiarize themselves with the campus and to make the most out of the attractions we have to offer. This role supports the team to provide a warm welcome to visitors to the Book of Kells Experience. It also ensures the management of tickets, day-to-day operations and other duties specified below are delivered effectively and efficiently, ensuring we are maximizing revenue opportunities. The person appointed will be based across the Old Library or Red Pavilion where the new digital experience part of the Book of Kells Experience is based. They will work within a wide team of Visitor Experience Officers across both the Red Pavilion and Old Library, and they will work alongside the Library Guards and the Student Ambassadors to ensure a smooth visitor experience is provided. They will report to a Visitor Experience Officer Supervisor and the Operations Manager for the Book of Kells Experience. They also work alongside the wider team in the Commercial Revenue Unit, including the Trinity Trails team and the marketing team. Post status: Permanent Hours of Post: 35 hours per week Salary: This appointment will be made on the LIBRARY SHOP ASSISTANT 2 (€ 36,666 - € 42,675 )per annum at a point in line with current Government pay policy. monthly/weekly payscales. (tcdie) How to apply: In order to assist the selection process, applicants should submit a Curriculum Vitae and a Cover Letter (1x A4 page) that specifically address the following points in their application. Applicants should clearly address their experience and how they obtained their knowledge in their application. Illustrate, through past example, their ability to work on their own initiative and resolve problems. Applicants who do not address the application requirements above in their cover letter will not be considered at the short list stage. Applications must be submitted by the closing date specified through eRecruitment. Any Applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system. Please see the Job Description below for this position. Informal enquiries about this post should be made to MONAGHDE@tcd.ie Application queries about this post, please email the Recruitment Partner at recruit@tcd.ie and include the Competition ID number in the subject heading. At Trinity, we are committed to equality, diversity, and inclusion. Trinity welcomes applications from all individuals, including those applicants with disabilities, those who may have had non-traditional career paths, those who have taken time out for reasons including family or caring responsibilities. We also welcome international applicants including those whom have been displaced due to war. Trinity College Dublin is Ireland’s premier University. We are an EU Sustainable Gender Equality Champion and we hold an Athena Swan Silver award, recognising our ongoing work to advance gender equality both within Trinity and in the Higher Education sector. Trinity is committed to supporting work-life balance and to creating a family-friendly working environment. Further Information Filesize Information for Applicants 465.5 Job Description 197.5 Return to Search Apply for Job