EHR Ambulatory Team Lead

General Accountabilities You will have responsibility for delivering the new EHR ambulatory sports medicine workstream within UPMC Ireland. You will implement the programme within the project scope and governance, including identification of your stream’s stakeholders. You will establish your project team and allocate responsibilities. You will collaborate with the other clinical workstream leads where required. For the workflows to be deployed, you will be responsible for the end-user experience, milestone tracking and reporting workstream status and issues, risks and benefits. You will lead the decision-making process towards the resolution of issues impacting your workstream alongside the Clinical Stream Lead. Team Leadership Stakeholder Engagement: Serve as the primary liaison to the ambulatory sports medicine service providers ensuring system design meets documentation and workflow needs. Lead ambulatory sports medicine engagement sessions, adoption planning, and go-live readiness efforts. Recommend policy changes and process improvements related to ambulatory sports medicine use of the system to drive efficiencies and improve outcomes. Coordinate a cross-functional ambulatory sports medicine implementation team across ambulatory sports medicine services during the transition. Facilitate regular workgroup meetings, track milestones, document decisions, and escalate risks. Act as a liaison between ambulatory sports medicine services and the EHR implementation team. Support development of training materials and assist with education for ambulatory sports medicine services and other relevant end-users. Provide hands-on support during go-live and stabilisation phases, ensuring continuity of ambulatory sports medicine operations and rapid issue resolution. Collaborate with the training team to ensure ambulatory sports medicine staff and other relevant users are adequately trained on ambulatory sports medicine workflows within Meditech and associated applications. Support the planning and delivery of handover training to the future EHR BAU team members. Collaborate with Ambulatory sports medicine governance to support ongoing optimisation and training needs. Workflow System Design: Collaborate with clinical and technical teams to support end-to-end clinical integrity across modules. Act as the subject matter expert (SME) for Ambulatory sports medicine -related functions in MEDITECH and associated applications. Collaborate with MEDITECH, associated analysts and operational leaders to design and validate ambulatory sports medicine workflows within MEDITECH Expanse and associated applications. Review system functionality related to ambulatory sports medicine functions. Ensure operational workflows translate effectively into ambulatory sports medicine and associated financial processes. Support the integration of ambulatory sports medicine workflows with financial processes to ensure ambulatory sports medicine/financial integrity and optimised workflows alongside ambulatory sports medicine and quality compliance requirements. Implementation Support, Data Validation Testing: Oversee ambulatory sports medicine system configuration, data migration validation and integration with existing or planned enterprise platforms and scanners where applicable. Lead testing activities for ambulatory sports medicine modules, including integrated and user acceptance testing (UAT). Identify and troubleshoot issues in collaboration with IT, finance, and clinical teams. Ensure ambulatory sports medicine -facing modules are integrated with other clinical systems (e.g., PCM, OM, laboratory, pharmacy) to support seamless care delivery and documentation. Validate statutory, management and operational reporting requirement delivery for ambulatory sports medicine functions. Champion change management among ambulatory sports medicine staff, addressing workflow impacts, practice changes, and documentation requirements. Facilitate standards development processes and actively engage Ambulatory sports medicine SMEs in design and optimization discussions. Ensure compliance with regulatory, accreditation, and safety standards (e.g., HIQA). Support the identification of appropriate hardware solutions for ambulatory sports medicine services in their operational settings. Documentation Governance: Maintain accurate and up-to-date project documentation, including current state/future state maps, risk/issue logs, decision registers, benefits registers, and change logs. Support governance processes by preparing materials for the Clinical Design Forum and senior management meetings. Define and track key performance indicators (KPIs) for ambulatory sports medicine readiness, adoption, and post-go-live performance. Assist in documenting lessons learned and continuous improvement initiatives. Ensure compliance with statutory and regulatory requirements related to clinical safety and digital health.