EHR Training Lead

General Accountabilities You will lead the planning, coordination and execution of all training activities within the scope and governance of the Cúram programme. This includes identifying and engaging with stakeholders, establishing and managing a dedicated training team and ensuring responsibilities are clearly defined and aligned with programme milestones. You will collaborate with the other workstream leads where required. The role requires close collaboration with other workstream leads to ensure training efforts are fully integrated with change management, communications and clinical risk strategies. Additionally, you will contribute to the decision-making process towards the resolution of issues impacting your workstream alongside the programme lead and wider leadership team. Training Strategy Planning: Develop and lead the comprehensive training strategy and roadmap for all internal and external user groups impacted by the Cúram EHR implementation. Assess training needs across departments, user roles, and care settings. Align training plans with go-live timelines, system readiness, and operational workflows. Define training success metrics and KPIs to monitor adoption and effectiveness. Work closely with stream leads, team leads, and operational leaders to ensure alignment of training content with workflows and system design. Content Development Delivery: Own the creation of training materials, including eLearning modules, classroom guides, tip sheets, videos, and quick-reference tools. Ensure content reflects real-world workflows, system build, and local policies. Support the train-the-trainer program and coordinate a network of super users and peer educators. Ensure accessibility and inclusivity in training content and delivery methods. Implementation Support: Coordinate the scheduling, logistics, and staffing of training sessions in collaboration with HR, IT, and department leads. Oversee hands-on training for key users and support go-live readiness activities, including mock scenarios and role-based testing. Lead ongoing evaluation of training effectiveness and incorporate feedback into continuous improvement. Support post-go-live training and reinforcement strategies. Plan and deliver the handover training to the future EHR BAU team members. Vendor Stakeholder Collaboration Work closely with MEDITECH vendor representatives and other third-party supplier vendors to ensure best practices in adult learning and system adoption. Serve as a liaison between technical teams and operational leaders to ensure training reflects system functionality and user needs. Documentation Governance: Maintain accurate and up-to-date project documentation, including risk and issue logs, decision registers, change logs, and any supporting Learning Management System. Support governance processes by preparing materials for steering group and senior management meetings. Assist in documenting lessons learned and continuous improvement initiatives. Ensure compliance with statutory and regulatory requirements related to clinical safety and digital health.