Senior Manager, Vendor Management Services (VMS) and Managed Service Providers (MSP)

Role Title: Senior Manager, Vendor Management Services (VMS) and Managed Service Providers (MSP)

Locations: ROI - Limerick, Dublin or Burnfoot / Northern Ireland - Campsie

The Senior Manager, Vendor Management Services (VMS) and Managed Service Providers (MSP) is the primary business owner responsible for starting up and overseeing the non-FTE (Full-Time Equivalent) lifecycle management. This strategic leadership role focuses on establishing a "best-in-class" Contingent Workforce Management (CWM) Center of Excellence (CoE) to optimize the supply chain for external talent.

The Senior Manager will maintain a critical "firewall" between direct employees and external workers to mitigate co-employment risks. By treating contractors through a B2B (Business-to-Business) framework, this role protects the company from legal liabilities that traditional HR Business to Customer (B2C) frameworks may blur. You will lead the selection and implementation of VMS software, manage a substantial category of spend, and ensure that procurement initiatives align with HR and Compliance Risk policies and overall business goals.

RESPONSIBILITIES

• VMS Strategy & Governance: Define the target operating model and set VMS goals regarding cost, compliance, and talent.
• Governance Leadership: Chair the CWM CoE, implementing a "Diamond" approach where Procurement owns the commercial engine while HR dictates the human policies.
• System Ownership: Act as the accountable owner for VMS software licensing, funding, and configuration—effectively managing the "pipes" through which the workforce flows.
• Supplier & Rate Management: Optimize the supplier network Managed Services Providers (MSPs),  and staffing agencies, standardize rate cards, and lead Master Service Agreement (MSA) negotiations to provide the "teeth" for enforcing SLAs.
• Compliance & Risk Mitigation: Enforce worker classification standards (1099 vs. W-2 vs. SOW) and tenure limits to avoid implied employment.
• Manufacturing Integration: Partner with EHS (Environmental Health & Safety) to dictate safety training, certifications, and background checks required for badge issuance.
• Lifecycle Management: Oversee the core process from onboarding (legal agreements and provisioning) to in-life management and offboarding.
• Accountability in Offboarding: Serve as the Accountable (A) owner for offboarding to ensure billing stops and suppliers are notified, while coordinating with IT and Hiring Managers for asset retrieval.
• Cost & Visibility: Audit supplier margins and enforce volume discounts to manage contractors as a major spend category.
• Technology & Data Standards: Select and implement VMS software, establishing data standards and security while ensuring integration with ERP, HR (Oracle HCM), and Identity Management systems (AD/Okta).
• Performance & Reporting: Track Key Performance Indicators (KPIs), measure program effectiveness, and present comprehensive reports to senior management.
• Team Development: Lead and mentor a high-performing procurement team, fostering a culture of continuous improvement and accountability.

QUALIFICATIONS

• Education: Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field.
  • Master's degree or relevant professional certifications (e.g., CPSM, CIPS) preferred.
• Experience: Minimum of 10 years in procurement or supply chain management.
  • At least 5 years in a leadership role within a manufacturing environment.
  • Proven track record in developing and executing global category strategies and standing up VMS/MSP programs.
  • Extensive experience in managing capital expenditures and indirect procurement commodities.
• Skills: Ability to lead cross-functional teams (HR, IT, Legal, Finance) in a fast-paced environment.
  • Deep understanding of B2B legal frameworks and co-employment risk mitigation.
  • Proficiency in VMS technology implementation and establishing data standards.
  • Expertise in total landed cost and Total Cost of Ownership (TCO) modeling.

Anticipated Business Travel: ~30% Globally

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