Administrator/ Receptionist

Administrator/ Receptionist

Craddock House Receptionist/ Administrator reports directly to the Director of Nursing. On a day-to-day basis, they will be required to be responsive to the directions of the DON/ADON/CNM. They are responsible for the day-to-day administration and front of house duties to support the Director of Care in the efficient management and administration of Craddock House Nursing Home.. 

 What we offer:

• Meals on Duty
• Pension Scheme
• Educational Assistance
• Hospital Saturday Fund (HSF)
• Employee Assistance Programme
• Bike to Work & Tax Saver Commuter Ticket Scheme
• Ongoing Training & Development
• Employee Recognition Programme
• Career Progression

Reception and Front of House Duties:

·       Providing a welcoming, friendly and professional service to residents, families and other visitors to Craddock House Nursing Home

·       Managing the front of house reception area in line with GDPR requirements

·       Ensuring the main reception area is kept clean and tidy

·       Developing and maintain high standard front office systems

·       Answering telephone calls and dealing with face-to-face enquiries

·       Ensuring telephone, email and all other queries and redirect as appropriate ensuring messages are passed on to the relevant people in a timely manner.

·       Liaise with the DON/ADON/CNM for any new admissions and carry out the check list for a smooth transition.

·       Assist in the preparation and co-ordination of communications to staff and families including group text messaging service.

·       Maintain the filing/documents handling system for Craddock House Nursing Home is up to standard.

.      Provide administrative and secretarial support to the Finance team, HR and Staff queries.

 Essential Criteria's:

• Leaving Certificate
• Post Leaving Certificate education and or /training in secretarial, administration or business-related discipline
• Excellent communication skills
• Eligibility to work in Ireland

Desirable:

• Minimum - 1 Year relevant experience
• Previous experience in a residential care facility or other healthcare service

Craddock House Nursing Home, (part of the Virtue Integrated Elder Care Group), provides a positive living experience for people in a place they can flourish and call home. We are delighted to invite suitable candidates to apply for a part-time Receptionist/Administrator role.

Our core company values:

Communication | Privacy, Respect & Dignity| Choice | Independence | Individuality | Rights | Community Partnership

INDCRAD