Assistant Executive Accommodation Manager

Dromoland Castle, one of Ireland’s most prestigious luxury destinations, is seeking an experienced and passionate Assistant Executive Accommodation Manager to lead the daily operations of our Accommodation Department.

Reporting to the Executive Accommodation Manager, you will take full responsibility for ensuring the highest five-star standards across all guest rooms, public areas, and back-of-house operations. You will play a key role in delivering an exceptional guest experience while leading, motivating, and developing a high-performing accommodation team in line with Forbes-level standards.

Key Responsibilities

• Lead and manage the day-to-day operations of the Accommodation Department.
• Ensure all guest rooms, suites, public areas, and back-of-house areas consistently meet 5-star luxury standards.
• Conduct daily inspections in line with Forbes-level quality expectations.
• Allocate duties, monitor productivity, and ensure efficient room turnaround.
• Lead, train, and develop a high-performing accommodation team, including SOP training and performance management.
• Manage rosters, stock control, linen, amenities, and departmental budgets.
• Collaborate with Front Office, Guest Relations, F&B, and Maintenance to ensure seamless guest service.
• Handle maintenance reporting, follow-ups, and service recovery.
• Drive continuous improvement in guest satisfaction and operational efficiency.
• Ensure compliance with health, safety, and hygiene standards.

The Ideal Candidate

• Proven experience in an Accommodation Manager or similar role within a luxury hotel.
• Strong knowledge of 5-star standards and Forbes expectations.
• Excellent leadership, coaching, and team development skills.
• Outstanding attention to detail and organisational ability.
• Strong communication and problem-solving skills.
• Ability to thrive in a fast-paced luxury environment.
• Experience with SOP implementation and training is essential.

Benefits

• Competitive salary package
• Training and career development opportunities
• Employee recognition schemes
• Discounted accommodation, food & beverage
• Complimentary meals on duty
• Uniform and dry-cleaning provided
• Employee Assistance Programme
• Wellness and leisure discounts
• Career progression within a luxury hospitality environment
• Staff Accommodation support may be available

Applicants must hold valid Irish work authorisation at the time of application.