Telemetry Maintenance Technician

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role:

The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operational Control Function has responsibility for developing, implementing, and managing the activities of key technical teams and infrastructure, which provide expertise and excellence on a national basis in collaboration with, and complementary to, the Regional and Local delivery of routine front-line water and wastewater services.

The Integrated Operations team monitor the performance of the operating environment, ensuring risks to service continuity are identified and managed and that the Customer first approach is at the forefront of Asset Operations activities. This will include the performance of the asset base, optimising production and managing network integrity during interventions.

The Telemetry Maintenance Technician responds to outstation failures, diagnoses problems, and keeps Uisce Éireann's telemetry estate running. You'll work on site troubleshooting equipment, perform remote diagnostics and reboots, swap hardware when needed, and update tracking systems for operational insight. You report to the Telemetry Maintenance Lead.

 

Main Duties and Responsibilities:

• Respond to outstation failure alerts and incidents, diagnose root causes on site and remotely
• Troubleshoot communications, power, and hardware issues across the outstation estate
• Perform remote reboots and system resets via remote access systems
• Swap and replace hardware (modems, outstations, network equipment, cabling) at field sites
• Test systems after maintenance to confirm functionality
• Update ServiceNow tickets with diagnostic findings, actions taken, and resolution status
• Track and report KPIs (mean time to repair, outstation availability, repeat issues) to support operational visibility
• Collaborate with the Maintenance Lead and Design team on recurring issues and improvement areas
• Support coordination with external contractors and specialist teams when required
• Adhere to all HSQE plans, policies and procedures.

General Duties and Responsibilities 

• Collaboration with key internal stakeholders across the UÉ business. 
• Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. 
• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
• Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation
• Other duties as required.

Knowledge, Skills and Experience:

• Minimum of 3 years' technical experience in one or more of: electrical systems, PLC/SCADA, IT infrastructure, or industrial troubleshooting
• Practical ability to diagnose and resolve technical problems
• Comfortable working on site and in the field, including outdoor installations
• Ability to work with remote access and diagnostics tools
• Understanding of basic networking and communications (IP, serial, mobile connectivity)
• Comfortable using ticketing systems and documenting work clearly
• No prior experience with telemetry or outstation systems is required; training and mentoring will be provided
• Reliable, methodical approach to problem-solving and safety on site

• We do the right thing - highly motivated individual, working to the highest professional standards and with proven ability to deliver results

• We aim high - proactively identifying new areas of improvement and using newly gained knowledge and skill on the job

• Full, clean and valid Irish category B driving licence is minimum requirement.  Additional Driving License categories an advantage. A clean driving licence is defined as meaning that the applicant has not been convicted of an offence under the Road Traffic Acts (other than an offence for which the penalty is the imposition of penalty points).

The closing date for receipt of applications for this vacancy is 18/08/2026.

Please note that applications submitted after this closing date will not be accepted.

*Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.